Saturday, August 18, 2012

XP Local Area Connection stuck at Acquiring Network Address

After removing a virus, an XP SP3 system could not access the Internet. The Local Area Connection was stuck at Acquiring Network Address.

In DEVICE MANAGER under VIEW and then DISPLAY HIDDEN DEVICES, AFD showed a yellow exclamation point.

Going to START > RUN, I typed in regedit and then enter. In the registry, the entry for AFD showed the wrong file.

I changed the entry to read:
and then restarted the computer. This solved the afd.sys no Internet problem.


Monday, April 12, 2010

Voice Control problem on Apple iPhone

The issue:
When listening to music or other audio on an Apple iPhone Voice Control suddenly comes on and interrupts the audio. Related problemd are skipping to the next track or audio sounding as if it's playing fast-forward.

It's natural to think that the trouble can be fixed by disabling Voice Control. Actually, Voice Control has nothing to do with the problem.

The cause and the fix:
A faulty headset is the cause of this problem. Simply replacing the headset is all that needs to be done to resolve the issue.


Saturday, March 27, 2010

Blackberries on a BES server can't load Web Sites

Blackberries on a BES server can't load Web Sites.

The Blackberries can make and receive calls. The phones can send and receive email, too.

At first, just a few Blackberry phones will be affected, but the number will grow. The advance of the problem -- the number of Web-challenged phones -- will accelerate if the situation is not addressed.

On the BES server, run Services (services.msc) and make sure that the BlackBerry MDS Connection Service is started.


Saturday, July 25, 2009

Outlook opens very slowly

This is often caused by a corrupt OST file (cache). The quickest fix is to create a new profile:
Control Panel > Mail > Show Profiles > Add
If this solves the problem, then set the new profile as default.

Archive folders will have to be added to the new profile in Outlook:
File > Data File Management > Add


Wednesday, April 8, 2009

XP Immediately Logs Off

After cleaning out a virus-infected computer, the system would immediately log off after logging into any profile. It did this in Safe Mode, too. The same thing happened with the Administrator login.

The cause of the problem was that systemroot/system32/userinit.exe (for most systems: windows/system32/userinit.exe) had been deleted. The fix was to temporarily install the hard drive as the second drive in a computer with the same version of Windows XP. Then, I copied userinit.exe to windows/system32/ in the afflicted PC.


Thursday, March 5, 2009

Thursday, February 5, 2009

Removing unwanted email accounts from a Blackberry

If a Blackberry still receives unwanted email after a wipe:
Options > Advanced Options > Service Books

Delete any service books associated with the unwanted email addresses